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Take
a quick
slideshow
tour
of the KeyGhost features
|
This page contains some of the most frequently asked questions our users have. Please email us with any more queries you may have.
- Short description of KeyGhost™
- Installing
the KeyGhost™
- Easy to record on one computer and retrieve on another computer.
- The
keystrokes are safe even if device is unplugged.
- What happens if
the keystroke log fills up?
- Retrieving the keystrokes.
- Why use the KeyGhost™ device when I can use a key logger program available off the internet?
- Can the KeyGhost device be detected by special software?
- What if someone else types in the access password by mistake?
- How
do I change
the password?
- There are unusual characters in the log.
- How long can the backdoor password be?
- That figure of 2,000,000 keystrokes looks like a typo. Explain.
- Does the KeyGhost work on Laptops?
- Does the KeyGhost work on a USB Keyboard?
- Does the KeyGhost work on Wireless Keyboards?
- Will KeyGhost store 'Control' characters and function keys?
- During downloading, can I stop the 'memory dump' from occurring?
- Will KeyGhost work with KVM switches?
- How to fix
Microsoft Word 2000 and "double numbering" in the menu.
Q. What is the KeyGhost?
|
Q.
How do I install the KeyGhost?
A. Here are pictures of how to install
a KeyGhost device. [top]
Q.
Can I record the keystrokes on one computer and retrieve them on another
computer?
A. Yes, the KeyGhost device can be unplugged and moved around without
any trouble. Record the keystrokes on one machine, and retrieve them on
another. [top]
Q. Can I unplug the device without losing the keystrokes?
A. Yes, the KeyGhost device uses a permanent form of memory which doesn't
need batteries. [top]
Q.
What happens if the keystroke log fills up?
A. The most recent keystrokes are preserved, and the oldest ones are lost.
For example, the KeyGhost Pro SE stores 2,000,000 keystrokes (approx.
9 - 12 months worth of typing activity). When the log is full, it will
overwrite the oldest ones gradually with the newest ones. In this manner,
it stores the most recent 2,000,000 keystrokes, making it possible to
review over one year worth of PC activity! [top]
Q.
No software to install at all? Just plug it in? But how do
I retrieve the keystrokes?
A. Its very simple and quick to retrieve keystrokes.
[Top]
Q. Why
do I want a KeyGhost device when I can use a key logger program available
off the internet?
A. There are several
reasons why a software program may not always be the best option. If the
target computer is password protected, it will be almost impossible to
install a software keylogger. The KeyGhost device installs in a few seconds,
onto any desktop PC with any operating system. The KeyGhost device can
be installed when the computer is switched off. It will also pick up passwords
used to access the BIOS before boot up. [Top]
Q.
Can the KeyGhost device be detected by special software?
A. No, installation of a KeyGhost device does not affect the computers
operation in any way. A software program could never detect the recording
of keystrokes. [Top]
Q.
What if someone else types in the backdoor password by
mistake?
A. Good question. The password can be between 8-12 characters. It is suggested
that common words like 'the' are not used for the password, for obvious
reasons. Choose a password with no meaning such as 'kghostlogger' and
everything should be fine. [Top]
Q.
How do I change the password?
A. After bringing up the configuration menu, there is an option to change
the password. The retrieve keystroke example shows how this is possible.
[Top]
Q. There
are unusual characters in the log
A. This can occur if you are using another language. Unless the local
is set to 'english' the angle brackets and other formatting characters
in the log may come out incorrectly. [Top]
Q. How long can the backdoor password be?
A. Up to 12 characters, made up of letters only [top]
Q.
That figure of 2,000,000 keystrokes looks like a typo. Explain.
A. Yes, it can store this many characters in its memory.
(See KeyGhost II Pro SE). [top]
Q. Does
the KeyGhost work on Laptops?
A. Because of the many different brands, and power specifications of laptop
keyboard and docking ports, it is quite hard to predict if the KeyGhost
will work favourably with your laptop.
In order for
it to function you will need to use an external keyboard in the back of
the laptop's PS/2 port. Any keys typed on the laptop keyboard will not
be recorded, only those typed on the external keyboard will be recorded.
Some laptops do not accept keys typed at high speed on an external keyboard,
so the Turbo Download Adapter is recommended for
use with the laptop, otherwise the 'Keystroke
Ghosting' may have to be set at a slower speed to retrieve the log.
[Top]
Q. Does
the KeyGhost work on a USB keyboard?
A. We have a KeyGhost USB Keylogger device
available that is designed for use with USB keyboards. Note: The PS/2
models (small round plug) of KeyGhost do not work on USB (rectangular
plug) keyboards. There are no adapters available to make a PS/2 version
work on a USB keyboard. KeyGhost PS/2 versions only work with PS/2 keyboards
(small round plug), and older DIN style keyboards (larger round plug,
but requires adapters). If you are unsure which type of keyboard you have
on your system, follow the lead to the back of the PC and check the shape
of the plug. If it is round, then the PS/2 KeyGhost will work, if it is
rectangular then the KeyGhost USB Keylogger
will work.
Note. Some USB keyboards come with their own purple coloured USB to PS/2
converter, in those cases, a PS/2 KeyGhost will work when connected between
the PS/2 adapter and the PC as the keyboard detects the adapter and reconfigures
itself to PS/2 mode. There is no generic USB to PS/2 adapter available.
[Top]
Q. Does
the KeyGhost work on Wireless keyboards?
A. Yes, a KeyGhost device should work on wireless keyboards by plugging
it between the Wireless receiver and the PC PS/2 port, USB port or USB
HUB. The receiver that comes with your wireless keyboard can be USB or
PS/2. If it is USB (small rectangular plug) you need to choose one of
the KeyGhost USB Keyloggers. If it is
PS/2 (small round plug) and has two round plugs coming from the receiver
(one for mouse, one for keyboard), connect a PS/2
model KeyGhost between the receiver's keyboard cable and the PC.
[top]
Q. Will
KeyGhost store 'Control' characters and function keys?
A. Yes. The KeyGhost stores all keys typed on a keyboard, even key combinations.
This is important, as it helps you understand exactly what happened on
the PC. The keys are output as text tags into the log. E.G. When the Control
and C keys are pressed in combination, the log shows <Ctrl+C>.
Even arrow keys are recorded and displayed as <LFT> (left) <RGT>
(right). [top]
Q. During
downloading, can I stop the memory dump from occurring?
A. Yes. Simply press any key once and the KeyGhost will return to the
main menu.
[Top]
Q. Will
KeyGhost work with KVM switches?
A. Yes. KeyGhost
will work with most KVM switches, however, in some cases (due to issues
with some KVM switches) you will need to install KeyGhost directly to
the PC you want to monitor. i.e. between the KVM switch and the PC's PS/2
socket. [Top]
Q. How
to fix Microsoft Word 2000 and "double numbering" in the menu
A. Go into Tools .. Autocorrect .. Autoformat as you type .. and switch
off 'automatic numbered lists'. [Top]
What are the advantages of using a KeyGhost over software keyloggers? > go read more <
Who is using the KeyGhost™? > click here to find out <
Tips
for creating a keystroke monitoring notification banner.
>
click here <