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FREQUENTLY ASKED QUESTIONS
Take
a quick walkthrough of the KeyGhost
SX (computer key stroke logger) features:
This
page contains some of the most frequently asked questions our users
have. Please email us
with any more queries you may have.
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KeyGhost
SX installs even when computer is logged out, password protected,
locked or switched off.”
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Q.
What is the KeyGhost SX?
A. The
KeyGhost is used to log all keystrokes on a computer. It is a tiny
plug that attached onto the end of the keyboard cable. It installs
in less than 5 seconds. See how it
works. [top]
Q. How do I install the KeyGhost SX?
A. Here are pictures of how
to install a KeyGhost device. [top]
Q.
Can I record the keystrokes on one computer and retrieve them on
another computer?
A. Yes, the KeyGhost device can be unplugged and moved around without
any trouble. Record the keystrokes on one machine, and retrieve
them on another. [top]
Q. Can I unplug the device without losing the keystrokes?
A. Yes, the KeyGhost SX device uses a permanent form of memory which
doesn't need batteries. [top]
Q.
What happens if the keystroke log fills up?
A. The most recent keystrokes are preserved, and the oldest ones
are lost. For example, the KeyGhost SX 2MB stores 2,000,000 keystrokes
(approx. 9 - 12 months worth of typing activity). When the log is
full, it will overwrite the oldest ones gradually with the newest
ones. In this manner, it stores the most recent 2,000,000 keystrokes,
making it possible to review over one year worth of PC activity!
[top]
Q.
No software to install at all? Just plug it in? But how do
I retrieve the keystrokes?
A. Its very simple and quick to retrieve
keystrokes. [top]
Q.
Why do I want a KeyGhost SX device when I can use a key logger program
available off the internet?
A. There are
several reasons why a software program may not always be the best
option. If the target computer is password protected, it will be
almost impossible to install a software keylogger. The KeyGhost
SX device installs in a few seconds, onto any desktop PC with any
operating system. The KeyGhost SX device can be installed when the
computer is switched off. It will also pick up passwords used to
access the BIOS before boot up. [top]
Q.
Can the KeyGhost SX device be detected by special software?
A. No, installation of a KeyGhost SX device does not affect the
computers operation in any way. A software program could never detect
the recording of keystrokes. [top]
Q.
What if someone else types in the backdoor password by mistake?
A. The password can be between 8-12 characters. It is suggested
that common words like 'the' are not used for the password, for
obvious reasons. Choose a password with no meaning such as 'kghostlogger'
and everything should be fine. [top]
Q.
How do I change the password?
A. After bringing up the configuration menu, there is an option
to change the password. The retrieve keystroke example shows how
this is possible. [top]
Q.
There are unusual characters in the log
A. This can occur if you are using another language. Unless the
local is set to 'english' the angle brackets and other formatting
characters in the log may come out incorrectly. [top]
Q. How long can the backdoor password be?
A. Up to 12 characters, made up of letters only [top]
Q.
That figure of 2,000,000 keystrokes looks like a typo. Explain.
A. Yes, it can store this many characters in its memory.
(See KeyGhost SX 2MB). [top]
Q.
Does the KeyGhost SX work on Laptops?
A. Because of the many different brands, and power specifications
of laptop keyboard and docking ports, it is quite hard to predict
if the KeyGhost SX will work favourably with your laptop.
In order
for it to function you will need to use an external keyboard in
the back of the laptop's PS/2 port. Any keys typed on the laptop
keyboard will not be recorded, only those typed on the external
keyboard will be recorded.
Some laptops do not accept keys typed at high speed on an external
keyboard, so the Turbo
Download Adapter is recommended for use with the laptop, otherwise
the 'Keystroke Ghosting' may
have to be set at a slower speed to retrieve the log.
[top]
Q.
Does the KeyGhost SX work on a USB keyboard?
A. We have a KeyGhost
USB Keylogger device available that is designed for use with
USB keyboards (small rectangular plug).
The KeyGhost SX does not currently work on USB keyboards. There
are no adapters available to make it work on a USB keyboard. KeyGhost
SX only works with PS/2 keyboards (small round plug),
and older DIN style keyboards (larger round plug, but requires adapters).
If you are unsure which type of keyboard you have on your system,
follow the lead to the back of the PC and check the shape of the
plug. If it is round, then the KeyGhost SX will work.
Note. Some USB keyboards come with their own purple coloured
USB to PS/2 converter, in those cases, a PS/2 KeyGhost will work
when connected between the PS/2 adapter and the PC as the keyboard
detects the adapter and reconfigures itself to PS/2 mode. There
is no generic USB to PS/2 adapter available. [top]
Q.
Does the KeyGhost SX work on Wireless keyboards?
A. Yes, a KeyGhost device should work on wireless keyboards by plugging
it between the Wireless receiver and the PC PS/2 port, USB port
or USB HUB. The receiver that comes with your wireless keyboard
can be USB or PS/2. If it is USB (small rectangular plug) you need
to choose one of the KeyGhost
USB Keyloggers. If it is PS/2 (small round plug) and has two
round plugs coming from the receiver (one for mouse, one for keyboard),
connect a PS/2 model KeyGhost
between the receiver's keyboard cable and the PC.
[top]
Q.
Will KeyGhost SX store 'Control' characters and function keys?
A. Yes. The KeyGhost SX stores all keys typed on a keyboard, even
key combinations. This is important, as it helps you understand
exactly what happened on the PC. The keys are output as text tags
into the log. E.G. When the Control and C keys are pressed in combination,
the log shows <Ctrl+C>.
Even arrow keys are recorded and displayed as <LFT> (left)
<RGT> (right). [top]
Q.
During downloading, can I stop the memory dump from occuring?
A. Yes. Simply press any key once and the KeyGhost will return to
the main menu.
[top]
Q.
Will KeyGhost work with KVM switches?
A. Yes.
KeyGhost SX will work with most KVM switches, however, in some cases
(due to issues with some KVM switches) you will need to install
KeyGhost directly to the PC you want to monitor. i.e. between the
KVM switch and the PC's PS/2 socket. [top]
Q.
How to fix Microsoft Word 2000 and "double numbering"
in the menu
A. Go into Tools .. Autocorrect .. Autoformat as you type .. and
switch off 'automatic numbered lists'. [top]
WHO IS USING KEYGHOST?
As a tool for computer fraud investigations.
As a monitoring device for detecting unauthorised access.
As a deterrent, to prevent unacceptable use of company resources.
As a back up tool which creates a log of all keystrokes typed on
a keyboard.
Read more 
Kit Includes:
KeyGhost SX computer key stroke logger. Instruction sheet. Warranty
card. Tamper evident seal. Example notification banner as recommended
by U.S. Department of Justice.
PS/2 KEYBOARDS ONLY
System Requirements: Desktop IBM PC compatible. PS/2 (small
round plug) keyboard.
KeyGhost
SX works on ALL PC operating systems (Windows 95,98,ME,NT,XP,2000
Linux, Beos, OS/2, Dos, Sun Solaris).
* Patent Pending
high-speed transfer mode - 'KeyStream'™ - will work with most
modern Desktop PCs.
> PLEASE
NOTE: For USB keyboards (small rectangular plug) please choose KeyGhost
USB Keylogger.
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